Solution for [INS-08101] Unexpected error ‘supportedOSCheck’ while Oracle 19C Installation

Solution for [INS-08101] Unexpected error ‘supportedOSCheck’ while Oracle 19C Installation

In this article we will solve error [INS-08101] Unexpected error while executing the action at state: ‘supportedOSCheck’. 

Above error occurred while 19c (19.3) binary installation on server Oracle enterprise Linux version (OEL) 8.2 or greater than version 8.1 i.e Oracle 19c supported up to version OEL 8.1, refer below image along with complete error of  [INS-08101].

[INS-08101] Unexpected error while executing the action at state: 'supportedOSCheck'


Cause - No additional information available.  
Action - Contact Oracle Support Services or refer to the software manual.  
Summary  - java.lang.NullPointerException


Now let’s move on to a solution/workaround for this error. To fix this error we have two workarounds.

Workaround 1. Temporary Fix: Execute the below command to validate OS version and then export CV_ASSUME_DISTID to the supported version of OEL for 19c. Here we are using 8.1.

[oracle@DBsGuruN ~]$ cat /etc/os-release
NAME="Oracle Linux Server"
VERSION="8.4"
ID="ol"
ID_LIKE="fedora"
VARIANT="Server"
VARIANT_ID="server"
VERSION_ID="8.4"
PLATFORM_ID="platform:el8"
PRETTY_NAME="Oracle Linux Server 8.4"
ANSI_COLOR="0;31"
CPE_NAME="cpe:/o:oracle:linux:8:4:server"
HOME_URL="https://linux.oracle.com/"
BUG_REPORT_URL="https://bugzilla.oracle.com/"
ORACLE_BUGZILLA_PRODUCT="Oracle Linux 8"
ORACLE_BUGZILLA_PRODUCT_VERSION=8.4
ORACLE_SUPPORT_PRODUCT="Oracle Linux"
[oracle@DBsGuruN ~]$ export CV_ASSUME_DISTID=OEL8.1
[oracle@DBsGuruN ~]$ echo $CV_ASSUME_DISTID
OEL8.1


Workaround 2. Permanent Fix: Edit file $ORACLE_HOME/cv/admin/cvu_config using any editing tool and add a new line CV_ASSUME_DISTID=OEL8.1, followed by saving the file.

[oracle@DBsGuruN db_1]$ vi $ORACLE_HOME/cv/admin/cvu_config
CV_ASSUME_DISTID=OEL8.1
[oracle@DBsGuruN db_1]$ cat $ORACLE_HOME/cv/admin/cvu_config | grep -i CV_ASSUME_DISTID
#CV_ASSUME_DISTID=OEL5
CV_ASSUME_DISTID=OEL8.1


Now you can launch the installer using the command without prompt any warnings/errors.

[oracle@DBsGuruN db_1]$ ./runInstaller

 

This document is just for learning purpose and always validate in the LAB environment first before applying in the LIVE environment.


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